Customer support:+420 770 625 986info@genx.cz
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    Home / Shipping, collection and payment

    Shipping, collection and payment

    We normally dispatch your order within 1–2 business days of receiving it.

    Free shipping within the Czech Republic on orders over CZK 2,500 Applies to the shipping options listed below for the Czech Republic.

    Shipping Options

    Czech Republic

    AlzaBoxCZK 59
    Balíkovna – pickup pointCZK 62
    Balíkovna – home deliveryCZK 84
    PPL – pickup pointCZK 68
    PPL – home deliveryCZK 109
    Zásilkovna – pickup pointCZK 68
    Zásilkovna – home deliveryCZK 89

    Slovakia

    PPL€5
    Zásilkovna – pickup point€3.50
    Zásilkovna – home delivery€4

    Blood Collection Centres

    The fee for blood collection and serum separation is the same at all our collection centres.

    Orders up to and including CZK 2,500CZK 100
    Orders over CZK 2,500Free

    Payment Options

    Card payment (Comgate)Free
    Online bank transferFree
    Google PayFree
    Apple PayFree
    TwistoPay in up to 30 daysFree
    Employee benefitsEdenred, Pluxee and UP eBenefityFree
    Cash on deliveryCZK 20 / €1
    How does Twisto work?

    We process your order right away, but you can pay up to 30 days after your goods are dispatched or your test is completed. You can then choose how to pay.